You
can contact us in many ways if you have
questions, comments or suggestions. While
our prefered method is our online ticket
system, or our live chat system you can
currently utilize phone, fax, or sms depending
on your needs. Note: We currenlty only offer
Phone/SMS support for clients that are located
in U.S.A and Europe.
United States: 00-(1)-501-635-7738
England : 00-(44)-870-130-5134
Netherlands : 00-(31)-84-755-4882
Please submit a support ticket before
calling for phone support, unless
it's an emergency. Phone support
is available during normal business
hours 8:00AM to 6:00PM (GMT -4:00)
Monday through Friday, excluding
United States and Aruba national
holidays.
The emergency pager is available
to all customers 24x7 incase of
a server or network outage. Please
email emergency@theserverexperts.com
if you feel there is a network or
server problem. Alternatively you
can use our support ticket system
click
here.
TheServerExperts
Managed Solution is designed for customers
that don't have the time or capital to invest
in the daily administration of their dedicated
server operations. All customer servers
and network devices are custom configured
and deployed based on the needs of the customer's
business. Layered on top of these devices
are our TheServerExperts Managed Solutions
the essential elements for your managed
dedicated server environment. TheServerExperts
can manage/secure any of your dedicated
servers, we have 3 package solution that
provide security, firewall, logwatch, kernel
upgrade/updates and so much more for your
servers at an appealing cost. Please take
a look at a example of what we can provide
you with.
State of
the art servers
Firewall
Server monitoring
Full
hardware support
Kernel
update/upgrade
CHkrootkit
(reports sent daily)
Installation
of security updates by OS/Control panel
Vendor
TSE Aruba office: 
Please submit a support ticket before
calling for phone support, unless
it's an emergency. Phone support
is available during normal business
hours 8:00AM to 6:00PM (GMT -4:00)
Monday through Friday, excluding
United States and Aruba national
holidays.
