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Our staff is available 24 hours a day, 7 days a week via e-mail, live chat, ticket system, msn, icq and phone. Please take a quick look at the members FAQ section before sending a technical question. It most likely has been asked before by someone else and has been answered. The FAQ contains a lot of useful information. Otherwise choose one of the below methods to contact us.
TheServerExperts offers Live chat support, talk to one of our sales or support representatives in real time. We are committed to excellent customer service. We provide 24/7 technical support to assist our clients, answer questions and resolve any problems they may experience.
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Our preferred method for support is via our online ticket system powered by: kayako

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You can contact us in many ways if you have questions, comments or suggestions. While our prefered method is our support ticket system, you can currently utilize phone, fax, or sms depending on your needs.
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Click here to go to our phone/sms page!
Forum are not planned to be operational now. it should be available in mid 2006, please use our support ticket system instead or our live chat.
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Members Frequently Asked Questions.
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TheServerExperts Managed Solution is designed for customers that don't have the time or capital to invest in the daily administration of their dedicated server operations. All customer servers and network devices are custom configured and deployed based on the needs of the customer's business. Layered on top of these devices are our TheServerExperts Managed Solutions the essential elements for your managed dedicated server environment. TheServerExperts can manage/secure any of your dedicated servers, we have 3 package solution that provide security, firewall, logwatch, kernel upgrade/updates and so much more for your servers at an appealing cost. Please take a look at a example of what we can provide you with.
   
State of the art servers
Firewall
Server monitoring
Full hardware support
Kernel update/upgrade
CHkrootkit (reports sent daily)
Installation of security updates by OS/Control panel Vendor
Disabling of unused and insecure services
Logwatch installation and configuration
And much more...
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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