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TheServerExperts (Company News)

TheServerExperts frequently announces new service enhancements and other developments along with the most current information available about outages, maintenance, or any other known problems.

TheServerExperts company news:

01/07/2010 TheServerExperts releases new 1Gbps port speed Premium VPS, now with burstable ram memory and 50% less VPS per node.


14/02/2010 TheServerExperts announced it launched its low cost Windows VPS plans powered by Virtuozzo.

12/01/2010 TheServerExperts updates plans/pricing on all Backup/Storage services.

16/11/2009 TheServerExperts releases new Linux VPS plans & pricing on the vePortal™ platform.

07/11/2009 TheServerExperts updates all Dedicated Server plans. Now offering Intel™ Core2Duo™ Dual-Core and Xeon™ Quad-Core service plans.

26/10/2009 TheServerExperts now offers fully managed VPS solutions, it is the perfect solution for customers who have outgrown shared hosting and are not ready to invest in a dedicated server. Our VPS managed servers are fully managed by our highly trained server administrators, so if you are new to VPS or you are a seasoned veteran, rest assured that if you purchase one of our managed VPS server, you have the peace of mind knowing that our server administrators are here to serve you 24 hours a day.

14/10/2009 TheServerExperts unveils a new corporate logo, the new corporate logo will be used in all our products, advertising media, facilities, and office supplies.

05/10/2009 TheServerExperts is celebrating its upcoming 9 years in the web business, by giving away great discounts designed specifically to mark the occasion. Over the past years the company has solidified a reputation for outstanding support, coupled with extremely high reliability at fair prices. Please click here for more information.

20/09/2009 TheServerExperts is currently giving away 50% off initial order on all of our Shared Web Hosting packages. Please use coupon code: "Super50" at checkout to claim your discount, offer valid for till 30/09/2009.

09/09/2009 TheServerExperts today announced the grand opening of its new website and a new line of product offerings. The new website has been redesigned to improve navigation and loading-time. This improvement in navigation enables businesses and consumers to quickly find the relevant services they need.

10/08/2009 TheServerExperts increases all shared web hosting packages with more disk space and more monthly data transfer. TheServerExperts has scheduled an immediate upgrade for all existing shared web hosting account customers to the new larger shared web hosting package. There will be no extra charge incurred for the free upgrade.

01/04/2009 TheServerExperts has installed a new billing and customer management solution in order to better assist our clients in their online account management. The new system allows for an improved real-time online billing, online invoices for printing, invoices in PDF format, upgrades, a new support system, new domain management system and much more. New features will be added all the time as the new system has no restrictions on integration.

18/08/2008 TheServerExperts now offer an fully automated affiliate system. When you refer someone to our website with your unique referral ID, a cookie is placed on their computer containing this ID so if they bookmark the site and come back later you will still receive the commission. Receive an initial bonus deposit in your affiliate account of $25.00. Earn 5% of every payment each customer you refer to us makes for the entire duration of their hosting account.

28/03/2007 TheServerExperts announced a new line of product offerings. New services will include: virtual private server (VPS) hosting services based on Virtuozzo, Security solutions, DNS services, Server colocation, Fully managed servers, 10Mbps servers, Windows servers, Bargain servers, and SSL certificates.

10/12/2006 TheServerExperts increases all shared web hosting packages with more disk space and more monthly data transfer. TheServerExperts has scheduled an immediate upgrade for all existing shared web hosting account customers to the new larger shared web hosting package. There will be no extra charge incurred for the free upgrade.


31/05/2005 TheServerExperts is pleased to announce new intrusion detection and prevention services and dDoS protection services. With a four month long testing process to find the best intrusion detection and prevention service, TheServerExperts chose the Netscreen product line, now owned by Juniper Networks. TheServerExperts has worked hard over the last 4 months to provide a more stable and redundant network. Now with new security devices in place the service will just be that much better.

17/12/2004 TheServerExperts today announced availability of its remote backup solution for small to medium businesses and larger enterprise customers with critical data stored at a main business, remote office or branch location. The solution creates a backup of a company's critical data by automatically storing it in a TheServerExperts datacenter.

Contact Info
Our staff is available 24 hours a day, 7 days a week via e-mail, live chat, ticket system and phone. Please take a quick look at the members FAQ section before sending a technical question. It most likely has been asked before by someone else and has been answered. The FAQ contains a lot of useful information. Otherwise choose one of the below methods to contact us.

Phone support:

Phone: +1.801.738.4295
Fax: +297.588.9072
E-mail: info@theserverexperts.com

International eFax:

United States: +1.206.888.4081
Netherlands : +31.84.755.4882

Please submit a support ticket before calling for phone support, unless it's an emergency. Phone support is available during normal business hours 8:00AM to 6:00PM (GMT -4:00) Monday through Friday, excluding United States and Aruba national holidays.

Support ticket system:

Create a support ticket
View current ticket status
Frequently asked questions

Live chat support:

LiveZilla Live Help

Emergency pager:

The emergency pager is available to all customers 24x7 incase of a server or network outage. Please email emergency@theserverexperts.com if you feel there is a network or server problem. Alternatively you can use our support ticket system click here.


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