The 11,000 square foot facility which TheServerExperts
uses contains everything needed to ensure your mission-critical
Internet operation is functioning at the highest perfomance
levels. A full list of features/services in usage in the
Network Operations Center is found below.
Connectivity
The network is connected via 10-Gigabit Ethernet & 2.5Gbps
Wavelength handoff(s) on redundant/dual-path OC48/OC192
DWDM fiber-optic transport connections to:
XO™ Communications
Zayo™ Bandwidth
Verizon™ (Formerly
Bell Atlantic PA)
Frontier™ Communications
(Formerly Commonweath Telephone - CTSI)
Connectivity
The network currently connects TheServerExperts
POPs (Points of Presence) in Scranton, Philadelphia, &
NYC. TheServerExperts transit is provided via multiple
10-Gigabit/Gigabit Ethernet transit circuits from:
Global Crossing™
(http://www.gblx.com)
Cogent™ Communications (http://www.cogentco.com)
BTN™/PCCW™
(http://www.btnaccess.com)
XO™ Communications
(http://www.xo.com)
Hurricane Electric™
(http://www.he.net)
Deutsche Telekom™
(http://www.deutschetelekom-icss.com)
Connectivity
TheServerExperts also peers with
multiple carriers at the New York Internet Exchange™
(http://www.nyiix.net). For redundancy, TheServerExperts
is currently running BGP4 (border gateway routing protocol)
to maintain the speed and uptime. If one backbone line
goes down, it will balance the load to the other(s). If
one line gets congested, it will load balance the traffic.
TheServerExperts is currently negotiating with additional
major backbone providers to open POPs in the TheServerExperts
Scranton PA facility, with XO™ Communications being
available already at this time. TheServerExperts is currently
the only major data center/co-lo facility within 60-75
miles of the Tier-3 Scranton/Wilkes-Barre PA USA Metro
Area.
Failsafe Power Supply
Our Network Operations Center currently has 1200amps 480V
& 800amps 208V 3-Phase power currently available from
PP&L™ (Pennsylvania Power & Electric). The
facility is currently backed up and protected by multiple
275KVA and 160KVA Powerware™ 9315/9395 facility-wide
UPS (Uninterruptible Power Supply) systems, which feed
PDI™, MGE™, & Liebert™ PDU (Power
Distribution Unit) systems. In a very rare case of utility
outage, our Cummins™ 250KW & Detroit Diesel™
580KW & 675KW deisel generators start automatically,
taking over for the UPS systems and supplying all necessary
power for the facility. The generators interface to the
power grids thru Asco™ 7000 & RussElectric™
RTBD automatic transfer panels. With multiple fuel tanks
on-site, the generators are capable of running without
refueling for approximately 48 hours.
Environment
Precision-controlled raised floor air conditioning systems
protect and cool mission-critical servers and equipment
in the Network Operations Center. The facility is controlled
by multiple 30-Ton APC™/Airflow™, 20-Ton Liebert™,
& 20-Ton Data Aire™ dual-compresser redundant
systems. These systems provide a virtually dust-free and
particle-free computing environment, with temperature,
humidity, and air-quality regulation
Security
Restricted access to the Network Operations Center is
monitored by qualified personnel 24 hours a day, every
day. Visitors and clientele are only allowed on-site if
escorted by Network Operations Center staff. The entire
Network Operations Center is monitored, ensuring prompt
response and thorough coverage to fire or security alarms.
We supply all our Network Operations Center customers
with advanced firewall, encryption, intrusion detection
and other security measures. TheServerExperts maintains
a full digital video surveillance system of the Network
Operations Center, with full on-site and off-site recording.
Backup Systems
TheServerExperts automatically provides backup data services
to all shared hosting and virtual private server (VPS)
clientele. Services are also optionally available to all
dedicated and co-location clientele. TheServerExperts
utilizes backup hard drives on each individual server
to store backups. Windows™ and Linux systems store
zipped copies of server system files and client data files,
for simple server rebuilding. Off-server and off-site
backup services are available as well.
24x7x365 Monitoring
The Network Operations Center uses industry-standard SNMP
(Simple Network Management Protocol) and provides round-the-clock
monitoring of all hardware, including routers, switches,
UPS systems, and servers. The Network Operations Center
also monitors power, environmental factors (such as temperature
and humidity), generator status, and network connectivity.
All critical services/ports can be monitored, including
FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide
network monitoring of the Local Area Network, Internet
connectivity (all routers, switches, and wiring), and
the Internet backbone via MRTG. Our close and constant
communication with our upstream backbone providers ensures
that our customers have constant access to high-performance
Internet connections. Failure on any monitoring service
results in audible alarms, LAN messages, and alerting
our staff paging system. TheServerExperts offers remote
cold boot hardware for dedicated server and co-location
clients, with private, password protected, web based access.
Hardware
The Network Operations Center utilizes ONLY top name brand
hardware. The network is centered on Cisco™ 6500-series
border/core routers and 4900M switches, connecting via
Gigabit Ethernet (1000mbps) to the Cisco™ 6500-series
aggregation switches. Hewlett Packard™ Procurve™
& Extreme™ Summit™ 24/48/4 managed distribution
switches comprise the power and stability of the internal
network, operating at 10/100/1000 mbps switched ethernet
speeds. The network is protected from Distributed Denial
of Service (DDOS) attacks via Cisco Guard™ protection
systems. Hardware utilized in the facility is comprised
of name brands, including the following: Intel™,
Asus™, Supermicro™, AMD™, Adaptec™,
Cisco™, Kingston™, Micron™, Crucial™,
3Ware™, Maxtor™, Abit™, Western-Digital™,
Seagate™, Hitachi™, Dell™, Realtec™,
& Belkin™, APC™, Tripp-Lite™, Powerware™,
& Liebert™. Facility monitoring is provided
by a Geovision™ Digital Video System over Sony™
& Panasonic™ CCTV cameras.
Software
The Network Operations Center utilizes the CentOS™
Linux operating system on the majority of servers present.
CentOS™ Linux is a highly configurable system, and
well known for speed and stability. CentOS™ Linux
servers have been documented to remain operating for up
to one year at a time without even requiring a reboot.
The Apache™ Web Server nicely compliments the CentOS™
Linux Operating System. The majority of remaining servers
operate on the Microsoft™ Windows™ 2003/2008
Server operating system, with Internet Information Server™
Web Server. Microsoft™ Windows™ 2003/2008
Server provides a system that simplifies database, application,
and visual effect programming. TheServerExperts also supports
FreeBSD™, Fedora™, Ubuntu™, Debian™
operating systems. CPanel™, Plesk™, DirectAdmin™,
vePortal™w/OpenVZ™, & Virtuozzo™
control panels compliment the default operatins systems.
TheServerExperts " Our Datacenter"
