Our
staff is available 24 hours a day, 7 days a week via e-mail,
live chat, ticket system and phone. Please take a quick
look at the members FAQ section before sending a technical
question. It most likely has been asked before by someone
else and has been answered. The FAQ contains a lot of useful
information. Otherwise choose one of the below methods to
contact us.
United States: +1.206.888.4081
Netherlands : +31.84.755.4882
Please submit a support ticket before calling for phone
support, unless it's an emergency. Phone support is available
during normal business hours 8:00AM to 6:00PM (GMT -4:00)
Monday through Friday, excluding United States and Aruba
national holidays.
The emergency pager is available to all customers 24x7 incase
of a server or network outage. Please email emergency@theserverexperts.com
if you feel there is a network or server problem. Alternatively
you can use our support ticket system click
here.