TheServerExperts has been offering quality
web hosting services since 2001 we have maintained ourselves
as an affordable leader in the industry and have helped
many businesses all over the world take advantage of low
cost web hosting services to become more successful, efficient,
and competitive. Our efforts and focus have and always will
be directed to the client and their needs. We will continue
to maintain a low-cost complete web hosting solution while
maintaining our standards of a solid infrastructure, secure
environment, unfailing and redundant connection, and superior
24/7 customer support.
Our Network
TheServerExperts network uses 100% Cisco
network equiment. Servers in our datacenters are directly
connected to our gigabit switches which are uplinked directly
from our multi-gigabit backbone. Our multihomed bandwidth
is 100% redundant, using transit from several different
TIER1 carriers.
Our Datacenters
TheServerExperts Internet Data Centers provide
the physical environment necessary to keep your servers
up and running 24 hours a day, 7 days a week. Our world-class
facilities are custom designed with temperature control
systems. They offer the widest range of physical security
features as well as video camera surveillance and security
breach alarms. Within our facilities, we are able to deliver
the highest level of reliability through a number of redundant
subsystems, such as multiple fiber trunks coming into the
Data Center from multiple sources, fully redundant power
on the premises, and multiple backup generators.
Our Address
TheServerExperts
Seroe Blanco 20-A,
Suite 6, Oranjestad
Aruba
TheServerExperts
882 Third Avenue,
9th Floor, Brooklyn, NY
USA
TheServerExperts
Stationplein, Suite 202
Leiden, 2312 AP
Netherlands
Our
staff is available 24 hours a day, 7 days a week via
e-mail, live chat, ticket system and phone. Please
take a quick look at the members FAQ section before
sending a technical question. It most likely has been
asked before by someone else and has been answered.
The FAQ contains a lot of useful information. Otherwise
choose one of the below methods to contact us.
United States: +1.206.888.4081
Netherlands : +31.84.755.4882
Please submit a support ticket before calling for
phone support, unless it's an emergency. Phone support
is available during normal business hours 8:00AM to
6:00PM (GMT -4:00) Monday through Friday, excluding
United States and Aruba national holidays.
The emergency pager is available to all customers
24x7 incase of a server or network outage. Please
email emergency@theserverexperts.com if you feel there
is a network or server problem. Alternatively you
can use our support ticket system click
here.