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TheServerExperts "About us"
TheServerExperts has been offering quality web hosting services since 2001 we have maintained ourselves as an affordable leader in the industry and have helped many businesses all over the world take advantage of low cost web hosting services to become more successful, efficient, and competitive. Our efforts and focus have and always will be directed to the client and their needs. We will continue to maintain a low-cost complete web hosting solution while maintaining our standards of a solid infrastructure, secure environment, unfailing and redundant connection, and superior 24/7 customer support.
Our Network
TheServerExperts network uses 100% Cisco network equiment. Servers in our datacenters are directly connected to our gigabit switches which are uplinked directly from our multi-gigabit backbone. Our multihomed bandwidth is 100% redundant, using transit from several different TIER1 carriers.
Our Datacenters
TheServerExperts Internet Data Centers provide the physical environment necessary to keep your servers up and running 24 hours a day, 7 days a week. Our world-class facilities are custom designed with temperature control systems. They offer the widest range of physical security features as well as video camera surveillance and security breach alarms. Within our facilities, we are able to deliver the highest level of reliability through a number of redundant subsystems, such as multiple fiber trunks coming into the Data Center from multiple sources, fully redundant power on the premises, and multiple backup generators.
Our Address
TheServerExperts
Seroe Blanco 20-A,
Suite 6, Oranjestad
Aruba
TheServerExperts
882 Third Avenue,
9th Floor, Brooklyn, NY
USA
TheServerExperts
Stationplein, Suite 202
Leiden, 2312 AP
Netherlands

Aruba office:

Phone: +297.564.8705
Fax: +297.588.9072

United States office:

Phone: +1.801.738.4295
Fax: +1.206.888.4081

Netherlands office:

Phone: +31.84.755.4882
Fax: +31.84.755.4882
Contact Info
Our staff is available 24 hours a day, 7 days a week via e-mail, live chat, ticket system and phone. Please take a quick look at the members FAQ section before sending a technical question. It most likely has been asked before by someone else and has been answered. The FAQ contains a lot of useful information. Otherwise choose one of the below methods to contact us.

Phone support:

Phone: +1.801.738.4295
Fax: +297.588.9072
E-mail: info@theserverexperts.com

International eFax:

United States: +1.206.888.4081
Netherlands : +31.84.755.4882

Please submit a support ticket before calling for phone support, unless it's an emergency. Phone support is available during normal business hours 8:00AM to 6:00PM (GMT -4:00) Monday through Friday, excluding United States and Aruba national holidays.

Support ticket system:

Create a support ticket
View current ticket status
Frequently asked questions

Live chat support:

LiveZilla Live Help

Emergency pager:

The emergency pager is available to all customers 24x7 incase of a server or network outage. Please email emergency@theserverexperts.com if you feel there is a network or server problem. Alternatively you can use our support ticket system click here.


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